At MEHWER®, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, contact us, request product information, submit an enquiry or place an order, and how we use that information.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Name and company name
- Email address
- Telephone/WhatsApp number
- Billing and shipping information
- Product enquiries and business requirements
- Information submitted through contact or enquiry forms
- Website usage information, such as IP address, browser type, pages visited and approximate location
- Information required for quotations, orders, shipping and export documentation
We do not intentionally collect sensitive personal information unless it is necessary for a specific lawful business purpose and provided by you.
2. How We Use Your Information
We may use information to:
- Respond to enquiries and requests for quotations
- Provide product specifications, samples and commercial information
- Process and fulfil orders
- Arrange shipping and delivery
- Provide customer support
- Prepare invoices and business documentation
- Communicate about products, services and business opportunities
- Improve our website, products and customer experience
- Meet applicable legal, tax, regulatory and export requirements
- Prevent fraud, misuse or unauthorized activity
3. Sharing of Information
MEHWER® does not sell or rent personal information to third parties.
Where necessary to conduct business, information may be shared with trusted service providers such as:
- Courier and logistics companies
- Payment and banking service providers
- Website, hosting and IT service providers
- Professional advisers
- Government, customs or regulatory authorities where legally required
We only seek to provide such parties with information reasonably necessary for the relevant purpose.
4. Cookies and Website Technologies
Our website may use cookies or similar technologies to maintain website functionality, understand visitor behaviour and improve website performance.
You can control or disable cookies through your browser settings, although certain website functions may not operate properly as a result.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website or internet transmission can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including business, accounting, contractual, legal and regulatory requirements.
7. Your Rights
Subject to applicable law, you may request to:
- Know what personal information we hold about you
- Correct inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for certain communications
- Object to or restrict certain processing
- Request information about how your data is being used
To make a privacy request, contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. MEHWER® is not responsible for the privacy practices or content of those external websites.
We recommend reviewing their privacy policies before providing personal information.
9. Children’s Privacy
Our website and services are primarily intended for businesses, customers and general adult users. We do not knowingly request personal information from children for commercial purposes.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, technology or applicable legal requirements. The updated version will be published on this page with a revised effective date.
11. Contact Us
MEHWER® / MEHWER Group
Srinagar, Kashmir, India
WhatsApp / Phone: +91 9906458225; +91 7780849449
Email: mehwergroup@gmail.com
Website: www.mehwerteas.com
For privacy-related enquiries:
Please write to mehwergroup@gmail.com with the subject line “Privacy Request.”
Suggested text: Our website address is: https://kasherbs.com.